Privacy policy

Last updated on: 24.02.2024

We attach great importance to the transparent handling of personal data. This privacy policy provides information on what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. Which services we use

Calendly
YouTube
Webflow
Google reCaptcha
Google reCaptcha v2 for Contact Form 7

2. Contact information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at fit@koaching.net. Responsible for the data processing that takes place via this website is

Karim El Gallal
Bernstrasse 74
Ostermundigen 3072
Schweiz

Person responsible for data protection:

Karim El Gallal
fit@koaching.net
+41 76 233 32 24

3. General principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you transmit to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

Personal master data (name, address, date of birth, etc.);
Contact data (cell phone number, e-mail address, etc.);
Financial data (e.g. account details);
Online identifiers (e.g. cookie identifiers, IP addresses);
Location and traffic data;
Sound and image recordings;
particularly sensitive data (e.g. biometric data or information about your health).

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We pay attention to transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

Your consent;
the performance of a contract or pre-contractual measures;
our legitimate interests, unless your interests prevail.

3.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.

You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.

3.4 In which cases can we pass on your data to third parties?

a. Principle

We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

Accounting, trust and auditing companies;
Consulting companies (legal advice, taxes, etc.);
IT service providers (web hosting, support, cloud services, website design, etc.);
Payment service providers;
Providers of tracking, conversion and advertising services.

We may also be obliged to disclose your personal data to authorities.

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. You can see this in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers will learn that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

3.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your inquiries to companies associated with us. Your data will also be treated confidentially in these cases.

Within our website, we use the SSL procedure (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser.

3.7 What rights do you have?

a. Right to information

You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to fit@koaching.net.

You also have the right to receive your data in a commonly used file format if we process your data automatically, and if:

you have given your consent to the processing of this data; or
you have disclosed data in connection with the conclusion or performance of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your application is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we need more detailed information from you. You will be informed of the extension in good time, at least in text form.

b. Erasure and rectification

You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to retain it unchanged or if your request conflicts with a legal requirement.

Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).

c. Legal process

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on , you will not be informed separately.

4. individual data processing operations

4.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration, statistical, backup or tracking purposes. These are:

the name of your internet service provider;
Your IP address (under certain circumstances);
the version of your browser software
the operating system of the computer used to access the URL
the date and time of access
the website from which you visit the URL
the search terms you used to find the URL.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

4.2 Calendly

Our website integrates functions of the online appointment scheduling service Calendly, offered by Calendly LLC, 271 17th Street NW, Atlanta, GA 30363, USA. With Calendly, visitors to our website can make appointments with us directly online.

When you book an appointment via Calendly, you will be asked to provide certain personal information such as your name, e-mail address and, if applicable, your telephone number. This data is required to coordinate the appointment, inform you of the appointment status and send reminders if necessary.

Calendly has its own privacy policies and practices, which may differ from those of our website. For more information about privacy in connection with Calendly, please see Calendly's privacy policy: https://calendly.com/pages/privacy. If you have any questions about the information Calendly collects or wish to exercise your rights with respect to that information, you should contact Calendly LLC directly.

4.3 YouTube

Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are integrated on our website. When you view the videos or click on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google's servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

4.4 Webflow

On our website we use the services of Webflow, a web design tool and hosting service provided by Webflow, Inc, 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA. Webflow enables us to create and host an appealing and user-friendly design for our website.

When you visit our website hosted via Webflow, various data may be collected, including your IP address, date and time of access, browser type, operating system and information about the pages and content you have accessed. This data is mainly used for statistical purposes and to optimize the user experience.

Webflow may place cookies on your device to store your preferences and interactions with our website.This is to make navigation easier and to ensure a consistent user experience.

The main purpose of data processing by Webflow is to provide and optimize our website in order to present you with relevant content in an appealing design.

4.5 Google reCaptcha

We use the reCAPTCHA service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") to protect against unwanted requests via the Internet form on our website. The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or behavior when filling out the form may be transmitted to Google.

For this purpose, your input will be transmitted to Google and processed there. By using reCAPTCHA, you agree that the recognition you have provided will be included in the digitization of old works. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

4.6 Google reCaptcha v2 for Contact Form 7

To protect your requests via the internet form on our website, we use the reCAPTCHA v2 service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes sending your IP address and any other data required by Google for the reCAPTCHA service to Google.

For this purpose, your input will be transmitted to Google and used there. By using reCAPTCHA, you agree that the recognition you provide will be included in the digitization of old works. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data.

BrainBox generators

BrainBox Generators is a service provided by BrainBox Solutions GmbH to recognize all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.